Privacy Policy

Introduction and Scope

This Privacy Policy (“Policy”) explains how Orbital Recovery Services LLC (“Orbital Recovery,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards information obtained through the website located at orbital-recovery.com and any related online or offline services that we operate (collectively, the “Services”). By accessing or using the Services, you acknowledge that you have read, understood, and agreed to the practices described in this Policy. If you do not agree, please do not use the Services.

Information We Collect

We collect information that you voluntarily provide when you request resources, register for an account, schedule a consultation, purchase coaching programs, participate in community forums, complete surveys, join promotional events, or correspond with us. This information may include your first and last name, email address, telephone number, payment-card details and billing address necessary to complete transactions, and—if you choose to supply them—your date of birth, mailing address, T-shirt size, or other profile details that help us personalize your experience. We also collect information automatically each time you interact with the Services, such as Internet Protocol (IP) address, device and browser characteristics, referring URLs, pages viewed, time spent on pages, links clicked, and the date and time of each visit. We gather these data through cookies, pixels, server logs, and similar tracking technologies to operate, secure, and improve our Services and to provide relevant content and advertising.

How We Use Your Information

We use personal information to deliver the coaching, courses, memberships, digital products, or other offerings you request; to process payments and send purchase confirmations, invoices, and account notices; to respond to inquiries and provide customer support; to personalize content, recommendations, and marketing messages we believe may interest you; to perform analytics that help us understand how users engage with our content so we can enhance functionality and user experience; to detect, investigate, and prevent fraud or security incidents; to comply with contractual and legal obligations; and for any other purpose that is disclosed to you and to which you consent.

Legal Bases and Your Privacy Rights

Where required by law—for instance under the European Union’s General Data Protection Regulation (GDPR) or California’s Consumer Privacy Rights Act (CPRA)—we process personal information only when we have a lawful basis, including your consent, the necessity to perform a contract with you, compliance with a legal obligation, protection of vital interests, performance of a task carried out in the public interest, or our legitimate interests that are not overridden by your data-protection rights. Depending on your jurisdiction, you may have the right to request access to, correction of, or deletion of your personal information; to object to or restrict certain processing; to receive a portable copy of your data; or to withdraw consent at any time. You may exercise these rights by contacting us using the details at the end of this Policy. We will respond to verifiable requests in accordance with applicable law and, where permitted, may refuse or charge a reasonable fee if a request is manifestly unfounded or excessive.

Sharing and Disclosure

Orbital Recovery does not sell, rent, or lease client or visitor lists. We may share personal information with trusted third-party service providers that perform business functions on our behalf—such as payment processors, email-service platforms, cloud-hosting providers, shipping vendors, analytics companies, and marketing partners—solely for the purpose of carrying out their work for us and only under confidentiality obligations that protect your data. We may also disclose information if required by law, court order, or other governmental request; when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others; to investigate fraud; or to respond to a legal claim. In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity in accordance with applicable law and subject to the terms of this Policy.

Behavioral Tracking and Advertising

We analyze usage patterns to understand which pages and features attract the most interest and to tailor content and advertising toward users whose behavior indicates relevant preferences. You can usually control cookies and similar tools through browser settings and opt-out mechanisms provided by advertising networks. Because there is not yet a uniform industry standard for responding to “Do Not Track” signals, we currently do not alter our tracking practices when we detect such signals from your browser.

Data Security

We employ technical, administrative, and physical safeguards designed to protect personal information against unauthorized access, use, alteration, or disclosure. These measures include secure-socket-layer (SSL) encryption of data in transit, restricted internal access, and regular review of our information-security practices. While we strive to protect your data, no Internet or wireless transmission is ever completely secure, and you acknowledge that you provide information at your own risk.

Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Policy, including any period required by law, regulation, or contractual commitments. When data are no longer needed, we securely delete, anonymize, or archive them according to our data-retention schedule.

Children’s Privacy

The Services are intended for individuals who are at least eighteen years old. We do not knowingly collect personal information from anyone under eighteen. If we discover that a minor has provided us with personal information without verifiable parental consent, we will delete that information as soon as practicable.

Email Communications and Marketing Choices

From time to time we may send announcements, promotional offers, surveys, or other communications to the email address you provided. We may monitor engagement—such as whether you opened an email or clicked a link—to gauge interest and improve future messages. You may opt out of marketing emails at any time by clicking “unsubscribe” at the bottom of any message or by contacting us directly. Transactional or service-related emails that relate to your account or purchases may still be sent even if you opt out of marketing communications.

External Sites and Third-Party Links

Our website may contain links to external sites that we do not control. We are not responsible for the content or privacy practices of such sites, and we encourage you to review the privacy policies of any third-party websites you visit.

International Transfers

If you access the Services from outside the United States, you understand that your information may be processed in and transferred to the United States or other jurisdictions whose data-protection laws may differ from those in your country of residence. We take steps to ensure that personal information receives an adequate level of protection in the jurisdictions where it is processed.

Changes to This Policy

We reserve the right to update or modify this Policy at any time to reflect changes in our practices, legal requirements, or the features of our Services. When material changes are made, we will post the revised Policy and update the “Last updated” date at the top. Your continued use of the Services after any such change constitutes your acceptance of the revised Policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:

Orbital Recovery Services LLC

Email:

[email protected]

We are committed to working with you to obtain a fair resolution of any concern about privacy.

Effective May 5, 2025